Integrating Employee Discounts in Heartland for Pharmacy Industry

Communicate the Employee Discount Policy
- Start by clearly communicating the employee discount policy to all pharmacy staff. Make sure they understand the eligibility criteria, discount percentage, and any restrictions or limitations.
- Provide written documentation of the policy and have employees sign an acknowledgment form to ensure they are aware of and agree to the terms.

Set Up Discount Codes in Heartland
- Work with your Heartland representative to set up discount codes in the system that will apply the employee discount at the point of sale.
- Make sure the discount codes are easy to remember and input for staff members to ensure a smooth and efficient process.

Train Employees on Using the Employee Discount
- Provide training to all pharmacy staff on how to apply the employee discount using the discount codes in Heartland.
- Practice scenarios with employees to ensure they are comfortable and confident in applying the discount correctly for eligible purchases.

Monitor and Review Employee Discount Usage
- Regularly monitor and review the usage of employee discounts in Heartland to ensure compliance with the policy.
- Address any discrepancies or issues promptly and provide additional training or clarification as needed.
- Periodically review the employee discount policy and make updates or adjustments as necessary to ensure it remains fair and effective for all staff members.