Ignite and Run a
Successful Omni-channel
Marketing Strategy
Our all-in-one customer engagement platform for retail, direct-to-customer (D2C) and e-commerce companies, fuels your omni-channel marketing for a seamless, personalized customer experience across channels anytime.
TRUSTED BY SOME OF THE TOP COMPANIES
One High-powered Platform to
Knock Out All Omni-channel
Marketing Dilemmas
The rising number of devices/channels and fragile customer experiences demand that brands be present everywhere and engage with customers at every step of the shopping journey.
Our leading-edge SaaS omni-channel marketing and customer engagement platform creates and delivers cross channel and personalized customer experiences, increasing brand reach and meeting customers at their favorite channels.
Accentuate Your Customer Engagement Strategy and Retain Customers
Trusted by more than 250 global brands, we help their marketers drive omni-channel marketing strategy.
80% Demand Omni-channel Customer Experience
9.5%
Increase in annual revenue
7.5%
Decrease in cost per contact
90%
Higher customer retention rates
Hassle-free
Integrations
The Results Speak
for
Themselves
We are Smart, Reliable,
and Futuristic
Card 1
Frequent buyer programs were run on ~2,300 products and most of these were popular brands of pet food. The free items were sponsored by manufacturers. Reports generated in OptCulture were provided to those manufacturers.
| KPIs 1 Year Timeframe | ||
$ 0.85 M Value of free products given | $ 11.00 M Direct revenue | $ 2.80 M Enhanced revenue |
Card 2
For one of leading apparel brands in India, OptCulture implemented e-receipts and 200,000 were sent in 3 months.
3.5% Click rate | 63 NPS | ₹13 mn ROI |
card 3
OptCulture has a seamless implementation of its Loyalty Program in physical stores and online. Here are the results for an adventure sports equipment store after a year of implementation.
80,861 No. of Loyal Member | 5,419,367 Loyalty Points Issued | $498,326 Loyalty Currency Redeemed |