Loyalty

Schedule A Demo
loyalty
FACT: It’s 7-10 times more expensive to acquire a new customer than to keep an existing one.Our rewards solution allows businesses to obtain increased customer loyalty by giving you program flexibility while passing the benefits to your customers.

What type of programs can you run?

Loyalty / Rewards
Studies show that customers who belong to a loyalty program visit
twice as often and spend four times as much as those that don’t. With our system you can instantly and automatically load rewards on a customer’s card to encourage repeat business.

Promotional
Any business that is able to store a customer’s address, email, phone and then track their contribution to the business and spending behaviors is going to be positioned to boost sales. The customer information you can capture in our system gives you the power to create low cost targeted marketing campaigns directed towards loyal customers
using email and text messaging.

Our Features

  • Online Customer Access
    Customers can register their cards, find the balance of their gift cards and add demographic information at an easy to use web site, getyourbalance.com.
  • Customer Database
    Capture demographic information at point of sale or at getyourbalance.com. Easily access that data to create email, text message and custom receipt messages.
  • Terminal, POS or Web Access
    Utilize the system via a compatible terminal, POS system or via our web terminal.
  • SMS Text Messaging
    Send short messages based on a member’s actions, such as a coupon after a transaction to incent a future purchase OR communicate with your entire database to let them know that day’s specials.
  • Dynamic Receipt Messaging
    Communicate point balances or savings specific to a customer. Offer coupons. Promote upcoming specials.
  • Email Marketing
    Send “blast” email messages, such as a monthly newsletter, to your entire database, OR send email based on a customer’s actions. Update them on point balances and actions needed for the next reward. Send a thank you after a transaction.
  • Reporting
    Easily create, print and download the transaction, liability and customer data reports you and your accountant need to run your business.
  • Multi-location Settlement
    Centralized reporting for organizations that pool funds into one account is available. Decentralized reporting for organizations that keep money in accounts owned by separate merchants (e.g., separately owned franchise stores). Per-merchant report privileges allow report access to any or all locations.
  •  Still considering why you should implement a loyalty program? >

 

Did You Know…

OC’s digital receipts can drive online traffic in addition to increased social exposure to your business and/or brand.

Did You Know…

Mobile - 60% asked for personalized offers, compared to 18% for time-based, and only 8% for location-based offers

Did You Know…

OC’s custom drag and drop campaign tool gives you the ability to create a behavioral and triggered approach to your customers.

Did You Know…

83% of consumers prefer retailers offering a continuous and consistent shopping experience across the different channels

Did You Know…

OC gives you the opportunity to send a consistent message by leveraging cross-channel marketing from a single platform.

Did You Know…

it is 5x more profitable to conduct current customer marketing as opposed to customer acquisition marketing?

Did You Know…

OC allows you to capture opt-ins at the POS and automatically export this data, along with sales and sku information to the platform.

Did you know …

80% of sales come from 20% of your customers yet it is 5x more profitable to market to your current customers?

Did You Know…

OC’s complete offering gives you the tools for success that no other company can match.